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.: Frequent Asked Questions & Support :. |
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How can I contact you? |
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We suggest that you go over our frequent asked
questions section below before contacting us.
You may find an answer to your question right here.
In case you don't, simply contact us including your receipt number for
confirmation purposes. |
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What will I find on the members area once I join? |
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Members download all kinds of iPod content and files without any amount restrictions..
We specialize on
iPod Movie Downloads, but we are not at all limited to this type of content.
Members are able to search and download not only Movies, but also TV Shows, Videoclips, Full Concerts (Video format), and also Music (Single Songs and Full Albums), Full Concerts (Audio), and much more, all iPod ready. The amount of content is simply huge and is updated daily.
With millions of files at your fingertips, chances are you will find what you look for! |
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I own a Mac. Are you Mac Compatible? |
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Yes, we are Mac Compatible. |
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Are you Windows 7 Compatible? |
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Yes, our services are compatible with all Windows versions, also the latest Windowas 7. |
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Will I be billed again? |
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No.
We do not handle recurring subscriptions.
If you have a membership with an expiration date,
your membership gets cancelled when it comes the
time, that's all. You are not billed again. You
would have to join again to continue enjoying our
services. |
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So there are no rebills? |
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Only the 1-Year Membership is a subscription where you are billed once a year until you decide to cancel. |
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How easy is the search and download process? |
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Very easy. You use your computer and internet search
for your item as if you were searching on any search
engine. Once you find what you want, simply download it to
your computer. When the download is complete, all you have to do is transfer it to your iPod device. You will find Detailed instructions and all necessary software in our member's area.
You are guaranteed to be explained in plain English
about every aspect of searching, downloading, and
transferring files to your iPod device. |
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Will I be able to use the downloads on my computer? |
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Well, much of what you will download will be
specific for iPods but the databses are so huge that you will find virtually anything you look for. This also includes PC/MAC content. |
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Will I be able to burn these movies to DVD? |
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Absolutely.
This is one of the advantages of YouriPodmovies.com.
We provide you with everything you need to back
these movies to DVD.
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Will I be able to transfer movies to my iPod? |
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Yes, that's what youriPodmovies.com is all about!
Transferring your downloads is done in a snap without loosing qualiity at all. You will watch crystal clear movies on your iPod! You will also be able to transfer original/rented DVD and, burned DVDs to your iPod.
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Do you have a guarantee? |
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Certainly.
All new members enjoy a 1-Week full money back Guarantee. Our support team handles refunds requests as well. They are there to help you
with your problems and to make sure you enjoy your
membership and rediscover your iPod device. You should expect them to help you first. You can
contact them for support
or billing inquiries.
Please note that we are not fully staffed during weekends and holidays.
Hotmail & Yahoo users: Be aware
that our messages may be indentified as spam by your
email service. Please make sure you receive our
reply checking your spam / trash folders as well.
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Can I join using PayPal or e-check? |
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Certainly.
Just follow the normal joining process and choose your Payment method on the Secure Payment Gateway |
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Can I join using UK Pounds? |
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Yes! Actually, our Secure Payment Gateway will autmoatically detect your location and show itself in the appropriate language and currency. In case it doesn't, you can change it manually. |
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